Privacy policy
Last updated: March 7, 2025
This Privacy Policy describes how pakdistribution (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pakdistribution.store (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
• Contact details including your name, address, phone number, and email
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
• Account information including your username, password, security questions, and other account security information
• Customer support information including information you choose to include in communications with us
Some features of the Services may require you to provide certain information. Choosing not to provide this information may prevent you from using some features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, IP address, network connection details, and interaction data.
Information We Obtain from Third Parties
We may obtain information about you from third parties such as:
• Companies that support our Site and Services, such as Shopify
• Payment processors that collect payment details to process transactions
• Third-party tracking technologies such as pixels, web beacons, SDKs, and cookies
All information obtained from third parties is treated in accordance with this Privacy Policy.
How We Use Your Personal Information
• Providing Products and Services – processing payments, fulfilling orders, managing accounts, shipping, returns, and exchanges
• Marketing and Advertising – sending promotional communications and displaying relevant advertisements
• Security and Fraud Prevention – detecting and preventing fraudulent or malicious activity
• Communication and Service Improvement – providing customer support and improving our Services
Cookies
We use cookies to power and improve our Site, remember preferences, run analytics, and optimize Services. Blocking cookies may impact functionality and user experience.
How We Disclose Personal Information
We may disclose personal information to:
• Vendors and service providers
• Business and marketing partners
• Affiliates
• Legal authorities when required by law
• Parties involved in business transactions such as mergers or acquisitions
We do not use or disclose sensitive personal information without consent.
Third Party Websites and Links
We are not responsible for the privacy or security of third-party websites linked from our Site.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children.
Security and Retention
No security system is perfect. Retention of personal information depends on legal, operational, and contractual requirements.
Your Rights
Depending on your location, you may have rights including access, deletion, correction, portability, restriction, withdrawal of consent, appeal, and managing communication preferences.
Complaints
If you have complaints about how we handle personal information, you may contact us directly or your local data protection authority.
International Users
Your information may be transferred and processed outside your country. Appropriate safeguards are used where required.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at pakdistributionstore@gmail.com or at Model Town, Lahore, 54000, PK.